One phrase comes to mind as I started calling my friends to tell them that I had been fired, “a little bit pregnant.” I’m a guy, so please remember, this is a metaphor.
I’ll explain. The American Dream isn’t just big cars and summer houses. No, at it’s heart is the belief that everyone has a chance to be successful. Put another way, there is an essential fairness or rationality that is the foundation of how the world of work works. As an equation it might go something like this, hard work = success.
I don’t think I’m alone when I admit that when I’ve seen people around me fired or laid off I’ve leapt to the opposite conclusion. That on some level, they deserved it. Okay, now that I’ve gone down this path, please tolerate one more equation, failure = failure.
That’s where being a little bit pregnant comes in.
I think most people assume that when you are fired you might not be 100% at fault, but you are at least a little bit guilty of something. Hence, anyone fired is at least a little big pregnant.
This not only helps to explain what happened to anyone who is fired, it also helps to justify why you still have your job. Because you clearly aren’t a failure.
I’ll save you the gory details of my firing, but I believe it wasn’t because I wasn’t doing my job. No, there were plenty of people at my old company who fit in that category. In fact, I’ve never worked anyplace where more people would say in normal conversation, “What exactly does he do for us?” Really, I heard people say that about at least 20% of the employees.
No, I was fired because I actually tried to do my job.
I was initially hired as a spokesmodel for the company, however, if you knew what I looked like that reference would be even funnier.
My role was to talk about the product with customers, the media, etc. However, what I quickly discovered was the marketing and sales function wasn’t broken, it was non-existent. So I filled the vacuum by creating a new name for the company, a marketing plan, sales collateral, I suggested product modifications based on client input and I started making sales calls. In addition to this I spent my first two months playing company therapist, going office to office to get people pointed in the same direction. On occasion, I even got in harms way between two warring staffers.
The responses to our sales calls varied from “like” to something bordering on adulation. But five months in I realized that we were 0 for 30. Yep, we’d made thirty sales calls and had not sold our product to one client.
I know what you’re thinking, I should have been fired for sheer sales ineptitude. Ironically, this would have been much easier to handle than the reason that I was actually fired for. Much easier.
I spent a long weekend thinking about how we could end this horrific losing streak and I realized that there were a number of contributing factors. First, with no clients, every company we talked to had to decide if they wanted to become our guinea pig. We also didn’t have examples of real companies using our product. So we needed to connect the dots for our customers. Finally, I came up with a visible and credible organization that would agree to serve as our launch client and could connect the dots for potential customers.
Guinea pig, no longer an issue. Connect the dots, check.
I put this in a report for my boss. Needless to say I learned that you should never present a report to your boss entitled “0 for 30.” However, not in the way that you’re probably thinking.
My boss didn’t seem to be bothered at all by our lack of sales. His first response was to say, “No one has said ‘No’ to us so far.” He felt that it all was just a matter of time before we’d land a series of major sales.
The stunner was when he said, “You can’t ever use the phrase 0 for 30 again. Not within earshot of me or in any emails.” Here is the clincher, “Because it will hurt the feelings of all of the staff members who’ve worked so hard on the product.” He concluded, “And I don’t ever want a potential investor to see the phrase ‘0 for 30.’”
Feelings? And that the only way that an investor would learn that we didn’t have any customers was because they read an email by me?
Two weeks after presenting the 0 for 30 report I was fired for not getting along with staff. Two staffers were mentioned by name.
My a-ha: Mine was probably more of a mercy killing than a firing
About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.com. Check the revised edition of his Wall Street Journal best seller, “The Boss’s Survival Guide.” If you have a question for Bob, contact him via bob@workplace911.com.