“The Algorithm Made Us Do It”: How Bosses at Instacart “Mathwash” Labor Exploitation
Instacart is messing with workers’ tips, again. The company’s workers are so fed up hundreds of them are out on strike this week. Instacart—a gig economy company for same-day grocery delivery—has had problems with tipping date back to 2016. At that time, Instacart removed tipping from the app, before being shamed into reinstating a tipping policy the next month. …
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